Policies and Disclosures

Cookies Policy

We value your privacy

Introduction

Welcome to Dean Heim & Co. This Cookies Policy explains how we use cookies and similar tracking technologies on our website to enhance your browsing experience, analyize site usage, and personalize content.

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites recognize your device and remember your preferences or actions.

How We Use Cookies

We use cookies for various purposes, including:

Essential Cookies: Necessary for the basic functionality of our website.
Analytics Cookies: To understand how visitors interact with our site and improve our services.
Preferences Cookies: To remember your settings and preferences.
Advertising Cookies: To personalise advertising content (if applicable).

Third-Party Cookies

We may also use third-party cookies from providers like Google Analytics, social media platforms, or advertising partners. Their privacy policies govern their use of cookies.

Your Cookie Choices

You can manage or disable cookies through your browser settings at any time. Keep in mind that disabling cookies may affect your experience on our website.

Changes to This Cookies Policy

We may update this policy from time to time to reflect changes in technology or legal requirements. Any updates will be posted here.

If you have questions about our use of cookies, please contact us at enquiries@deanheim.co.uk

Effective Date: 1st September 2025

Privacy Policy

1. Introduction

Welcome to Dean Heim & Co. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.deanheim.co.uk (the “Site”).

2. Information We Collect

We may collect the following types of information:

Personal Information: This includes any information that can be used to identify you, such as your name, email address, phone number, and payment information. For example when you register, or complete a form on our website.
Non-Personal Information: This includes data that cannot be used to identify you, such as IP address, browser type, operating system, and browsing behaviour.

3. How We Use Your Information

We may use the information we collect for various purposes, including:

To provide, operate, and maintain our website
To improve, personalise, and expand our website
To process your transactions and manage your orders
To communicate with you, including for customer service and support
To send you emails and marketing communications
To monitor and analyse usage and trends to improve your experience

4. Disclosure of Your Information

We may share your information with:

Service providers, vendors, and contractors who assist in our operations
Any legal or regulatory authorities when required by law or to protect our rights
In connection with a merger, sale of assets, or acquisition by another company

5. Security of Your Information

We take reasonable measures to protect your personal information from unauthorized access and disclosure. However, no method of transmission over the internet or electronic storage is completely secure; therefore, we cannot guarantee its absolute security.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

The right to access and receive a copy of your personal data
The right to rectify inaccurate personal data
The right to request deletion of your data
The right to restrict processing of your data
The right to data portability

To exercise any of these rights, please contact us at enquiries@deanheim.co.uk

7. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to read their privacy policies.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our website after any changes constitutes your acceptance of the new Privacy Policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: enquiries@deanheim.co.uk

Effective Date: 1st September 2025

Terms of Use

Welcome to Dean Heim & Co. Please read these Terms of Use ("Terms") carefully before using our website ("Site"). By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

Use of the Site

1. You agree to use the Site only for lawful purposes and in accordance with these Terms. You shall not engage in any conduct that disrupts or interferes with the operation of the Site.

2. Intellectual Property
All content, logos, images, and other materials on the Site are owned or licensed by Dean Heim & Co and are protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our prior written consent.

3. User Accounts
If the Site requires registration, you agree to provide accurate and complete information and to update it as necessary. You are responsible for maintaining the confidentiality of your account credentials.

4. Privacy
Our Privacy Policy explains how we collect and use your information. By using the Site, you agree to be bound by our Privacy Policy.

5. Prohibited Uses
You agree not to use the Site for any unlawful, harmful, or malicious purposes, including but not limited to transmitting malware, infringing on intellectual property rights, or attempting to gain unauthorized access.

6. Disclaimer of Warranties
The Site is provided "as is" without warranties of any kind. We do not guarantee the accuracy, completeness, or reliability of any content on the Site.

7. Limitation of Liability
In no event shall Dean Heim & Co be liable for any damages arising out of or related to your use of the Site.

8. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective upon posting on the Site. Your continued use signifies your acceptance of any updated Terms.

9. Governing Law
This policy is governed by the laws of England and Wales, without regard to its conflict of law principles.